Terms & Conditions
These Terms & Conditions govern your use of btuinc.net and your participation in the text messaging program operated by Boiler Technologies Unlimited Inc. (“BTU,” “we,” “us,” or “our”). By using this website or opting in to receive text messages from us, you agree to these terms.
1. About us
Boiler Technologies Unlimited Inc.459 Columbus Ave, Suite 376
New York, NY 10024
Telephone: 212-372-9834
BTU is a commercial-driven boiler service, troubleshooting, and repair company serving the five boroughs of New York City and New Jersey.
2. SMS text messaging program terms
This section describes the terms of the text messaging program operated by Boiler Technologies Unlimited Inc.
2.1 Program description and message types
By opting in, you agree to receive text messages from Boiler Technologies Unlimited Inc. at the mobile number you provide. Messages are service-related and may include:
- Billing notifications
- Appointment reminders
- Dispatch notifications, including technician assignment and arrival
- Job completion surveys
2.2 How to opt in
You may opt in verbally, in person at your location or over the phone when you call us, or by checking the consent box on our Contact page. The consent box is never pre-checked. Consent to receive text messages is not a condition of purchase and is not required in order to obtain service from BTU.
2.3 Message frequency
Message frequency varies and depends on your account activity and the service work in progress at your building.
2.4 Cost
Message and data rates may apply. BTU does not charge for text messages, but your mobile carrier’s standard messaging and data rates apply to messages you send and receive.
2.5 How to opt out
You may cancel at any time by replying STOP to any message from us. After you send STOP, we will send one confirmation message and no further messages will be sent. Where an unsubscribe link is provided in a message, clicking it has the same effect. To rejoin, opt in again by any method described in Section 2.2.
2.6 How to get help
Reply HELP to any message for support and more information, or contact us directly at 212-372-9834. This is the customer support contact for the messaging program.
2.7 Carriers and delivery
Message delivery is subject to the transmission limitations of your mobile carrier and factors outside our control. Carriers are not liable for delayed or undelivered messages. Supported carriers may change without notice.
2.8 Your mobile number
You represent that you are the subscriber to, or the customary user of, the mobile number you provide, and that you are authorized to consent to receive messages at it. If your mobile number changes or is reassigned, notify us at 212-372-9834 so we can update or remove it.
2.9 Privacy
Our handling of the information collected through the messaging program is described in our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
3. Use of this website
This website is provided for informational purposes. You agree not to use it to interfere with its operation, attempt unauthorized access, transmit malicious code, scrape it for commercial purposes, or submit false or misleading information.
4. The contact form is not an emergency channel
For service, call 212-372-9834. We answer the phone. The web contact form is not monitored for emergencies or same-day service requests, and submitting it does not create a service call, dispatch a technician, or establish any obligation on our part to respond within any particular time. If you have no heat, no hot water, or any condition affecting safety, call us.
5. No warranty for website content
Information on this website — including descriptions of services, equipment, brands, and compliance requirements — is general and provided as-is, without warranty of any kind. It is not technical, engineering, code, or legal advice, and it is not a substitute for an on-site assessment. Equipment names, model designations, and manufacturer marks referenced on this site are the property of their respective owners and are used only to identify equipment we service.
6. Service work
Work performed by BTU is governed by the proposal, work authorization, service agreement, or invoice applicable to that work, not by this website. Where those documents conflict with this page, those documents control for the work they cover. Nothing on this website constitutes an offer, a quotation, or a guarantee of availability, pricing, or response time.
7. Limitation of liability
To the fullest extent permitted by law, BTU is not liable for any indirect, incidental, consequential, or special damages arising out of your use of this website or the text messaging program, including damages arising from delayed or undelivered messages. Nothing in this section limits liability that cannot be limited under applicable law.
8. Changes to these terms
We may update these Terms & Conditions from time to time. The effective date at the top of this page reflects the current version. Continued use of the website or the messaging program after a change constitutes acceptance of the updated terms.
9. Governing law
These terms are governed by the laws of the State of New York, without regard to its conflict of laws rules. Any dispute arising from these terms or your use of this website is subject to the exclusive jurisdiction of the state and federal courts located in New York County, New York.
10. Contact
Boiler Technologies Unlimited Inc.459 Columbus Ave, Suite 376
New York, NY 10024
212-372-9834
See also our Privacy Policy.