Brands We Service
Factory-authorized service
BTU holds factory authorization on the following brands, among others. Authorization means manufacturer-backed warranty diagnosis, claims, and parts replacement — not just familiarity with the equipment.
- AERCO
- Intellihot
- Viessmann
- Lochinvar
- Laars
- RBI
Product-line depth
Building engineers and managing agents search by brand and model. Here is where the depth actually is.
Viessmann
Vitocrossal · Vitodens · B2HA 399 / 530 · WB2B
Configuration, coding-level access, and diagnostics on Viessmann control platforms, legacy through current.
Laars
NeoTherm (NTH/NTV) · MagnaTherm (MGH/MGV 1600–4000)
Service, controls, and warranty work across the NeoTherm and MagnaTherm lines.
Lochinvar
Crest (FCB series) · Knight · Copper-Fin
Diagnostics and control work on Crest cascade arrays through legacy Copper-Fin.
RBI
Flexcore · Futera
Factory-authorized service across the Flexcore and Futera lines.
AERCO
Benchmark · Innovation · KC series
Benchmark and Innovation plant work, including sequencing and cascade setup.
Intellihot
i200 / i250 · iN and iQ series through iQ3001
Factory-authorized service across multiple generations of tankless commercial units.
Also serviced
Equipment we work on regularly. Listing a brand here is a statement of capability, not of factory authorization.
- Weil-McLain
- Burnham / U.S. Boiler
- Cleaver-Brooks
- Fulton
- Patterson-Kelley
- Camus
- Raypak
- Bryan
- HB Smith
- Buderus
- Navien
- Rheem / Ruud
- Bradford White
- PVI
- A.O. Smith
- Riello / Carlin / Power Flame burners
- Honeywell / Siemens / Fireye controls
Equipment types
- Condensing and non-condensing hot water boilers
- Steam boilers — low pressure and high pressure
- Hydronic systems
- Cast iron sectional boilers
- Firetube and watertube boilers
- Modulating-condensing (mod-con) plants and cascade arrays
- Commercial water heaters and indirect DHW
- Burners — gas, oil, and dual fuel
- High-efficiency units
- Pumps, expansion tanks, air separators, heat exchangers, near-boiler piping
- Boiler controls and sequencers
Fuel types: natural gas, oil, and dual fuel.
Don’t see your equipment?
If it is a commercial boiler, burner, water heater, or control platform, we have probably had it apart. Call and ask.
212-372-9834